| Q. What is e-payment of taxes ?
Ans. This is a facility provided to the taxpayers to make their tax payments through internet, using net-banking facility from their Home, Office or anywhere having Internet Connectivity.
Q. Can I use this facility to pay my income tax?
Ans. Yes, Allahabad Bank provides you the facility to pay your Taxes online. You can use the facility if –
- You have your account with any of our CBS Branches and.
- You have net-banking facility in your Account, and
- You have opted for e-Payment Facility by duly filled in Mandate Form
Q. How do I apply for this facility, if I do not have the same?
Ans. For availing this facility you need to have your account in CBS Branches. Apply for Internet Banking along with duly filled in mandate form CBDT. Our Bank will send you the Internet Banking Login Id Transaction Password at your address registered with Allahabad Bank. You are required to collect your Login password from your Home Branch. Using these you can make e-Payment of Taxes Online.
Q. What is the procedure for entering the required data on the screen for paying tax online?
Ans. Follow the steps as under to pay tax online:-
Step 1
- Log on to Allahabad Bank Internet Banking Website (https://www.allbankonline.in).
- Please get your self registered for the respect Major and Minor Head Code (Multiple Codes)
- Select the required challan.
Step 2
After selecting the required challan, you are required to enter other mandatory details of GAR-7 form along with assessee Code by entering the following data:-
- Assessee Code
- Name and address of the taxpayer
- Assessment Year
- Major Head Code
- Minor Head Code
- Type of payment
Step 3
After entering necessary challan details please select account no. to be debited and the Transaction Password to make the Payment. After this you can print Cyber Receipt containing Challan Index Number (CIN) and other challan details.
Q. What will happen after I confirm the payment of tax at my bank’s site?
Ans. We will process the transaction online by debiting your designated bank account and generate a printable acknowledgment indicating the Challan Identification Number (CIN). You can verify the status of the challan in the “Challan Status Inquiry” at NSDL-TIN website using CIN after a week, after making payment.
Q. How can I know that I have completed tax payment using this facility?
Ans. Apart from CIN given to you, you can check your online bank statement to verify the tax payment.
Q. What is the timing for making payment through internet?
Ans. Net-Banking facility is available on 24X7 basis. However, for Accounting purpose, the cut-off time for the day is 8:00 PM IST. All transaction after 8:00 PM IST
will be accounted on next day.
Q. If I encounter any problem while making payment through internet whom should I contact?
Ans If any problem is encountered while entering the challan details at the net-banking webpage of the bank, you should write to us on ibteam@allahabadbank.in for assistance.
Q. Whom should I contact if the counterfoil containing the CIN is not displayed on completion of the transaction and if I want duplicate counterfoil?
Ans. You can generate duplicate counterfoil from the option available in Internet Banking. If your duplicate counterfoil is not available, please check your transaction statement online available. If account has not been debited, please make the payment again as the transaction may have failed due to some technical error. If account has been debited and duplicate challan is not available, please contact our Internet Banking Team or write to us on ibteam@allahabadbank.in
.
Q. If I have misplaced my counterfoil whom do I contact?
Ans. You can re-generation of electronic challan counterfoil from duplicate challan
printing option available after logging using your Internet Banking
option.
Q. If Account get debited more than once for the same e-tax transaction what should I do?
Ans. If during the transaction or after completing the transaction bank site encountered any error or get disconnected before generating Taxpayer counterfoil then instead of doing the same transaction again kindly check your Account, if account is being debited then duplicate Challans can be regenerated. Please note in the above case donot make the same transaction again which result in account debited more than once for same e-tax transaction.
Q. How secure is the transmission of data to the website for e-payment?
Ans. Our Internet Banking System is also secure with Secure Socket Layer (SSL) and you can check for Digital Certificate available on line.
Q. How does this system of payment of taxes through internet benefit me as a taxpayer?
Ans. This system is beneficial to you as you are not required to personally visit the bank to make the payments. Payment can be made electronically at your convenience from any place where an internet facility is available e.g. your office, residence, etc. Further, you get the Challan Identification Number (CIN) online, which is required by you when you file your return.
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