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   Citizens Charter
  
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  1. Common Practices Followed by our Branches
      
  2. Fair Practices Code on Lender's Liability
      
  3. Common Areas of Customer-Banker Relationship
     
  4. Payment of Balance in Accounts of the Deceased Customers to Survivors/Claimants
      
  5. Standing Instructions
      
  6. Safe Deposit Lockers
      
  7. Articles in Safe Custody
      
  8. Nomination
      
  9. Pension Payments (Applicable to Public Sector Banks only)
      
  10. Remittance Service
      
  11. Issue of Demand Draft
     
  12. Cash Order
     
  13. Collection Services
     
  14. Collection of Government Dues
     
  15. Exchange of Soiled/ Slightly Mutilated Currency Notes at Public Sector Banks
     
  16. Interest on Deposits
     
  17. Service Charges
     
  18. Time - Norms for various Banking Transactions
     
  19. Foreign Exchange Transaction & NRI
     
  20. Loans/ Finance
     
  21. Redressal of Complaints
     
  22. Contact Details of Nominated Nodal Officer of Allahabad Bank
     
  23. Banker's Fair Practice Code
     
  24. Central Vigilance Commission – Public Notice

 

   
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